Frequently Asked Questions (FAQ)

Operation Hours:
Consultation for digital invitation editing, live streaming consultation, and other services are available on:
Monday–Friday: 10:00 AM – 8:00 PM (WIB/GMT+7)

Service Booking:
Available 24 hours a day

Yes, absolutely! With Viding Studio, you can create a fully custom digital invitation using an interactive canvas interface. You are free to arrange the design, colors, text, and other visual elements as you wish, ensuring the final result truly reflects your event's style and concept.

Yes, you will be accompanied by Viding’s professional team who are ready to answer your questions about digital invitations. If you encounter difficulties or need assistance, you can directly contact the PIC (Person In Charge) assigned to guide you throughout the invitation creation process.

• Digital Invitation Editing: There is no limit (unlimited revisions).

• Data Input (guest list, invitation details, and WA Blast delivery): The Viding team will assist you with a maximum of 3 changes or additions.Beyond that, you can make changes independently via the dashboard

  💡 Please ensure that the invitation details and WA Blast list you provide are final before sending.

All packages can be paid in full
Specifically for the Live Streaming and Digital Guest Book packages, payment can be made with an installment system:

• 50% Down Payment (DP) upon booking.

• The remaining balance must be paid a maximum of 5 days before the event.

You can choose two ways to create a digital invitation with Viding:

• Template: Simply choose a theme you like, then edit the necessary information.

• Viding Studio: Create a fully custom digital invitation using the interactive canvas and arrange the design entirely to your liking.